Bi999 takes your personal data seriously. This page explains what information we collect, how it is used, and the steps we take to protect your privacy.
Welcome to bi999's Privacy Policy. This policy explains what personal information we collect when you use the bi999 platform (bi999.bet), how we use it, and how we keep it secure.
By creating an account, logging in, or using our services on bi999, you are considered to have agreed to this Privacy Policy. Please read it carefully.
Bi999 places the highest priority on the security and privacy of its users' data. We never use your information for unauthorized purposes or sell it to third parties.
Bi999 only collects information that is necessary. The data we collect falls into two categories:
Information You Provide Directly:
| Data Type | When It Is Collected | Required? |
|---|---|---|
| Full name | At registration | Yes |
| Mobile Number | During Registration & Payment | Yes |
| Email Address | At registration | Yes |
| Date of birth | For age verification purposes | Yes |
| National ID / Passport | During KYC Verification | Where Applicable |
| Mobile Banking Number | During Deposit/Withdrawal | Yes |
Information Collected Automatically:
Bi999 uses your information only for legitimate, specified purposes. No data is used for unnecessary or unauthorized activities.
Bi999's website and app use cookies to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored on your device.
Types of Cookies We Use:
You can block or delete cookies through your browser settings, though some features may become limited as a result. bi999 provides the option to give cookie consent on your first visit.
Bi999 does not sell your data to third parties. However, limited information may be shared in certain specific circumstances:
All third parties are required to comply with bi999's privacy standards. They may not use your data for any other purpose.
Bi999 uses industry-standard technology and practices to keep your data safe. Key security measures are outlined below:
That said, no online system is 100% secure. If you notice any suspicious activity, please contact us immediately at support@bi999.bet.
As a bi999 user, you have certain important rights over your own data:
You can request to view any personal information we hold about you at any time.
Contact support to update any incorrect or outdated information.
After account closure, you may request deletion of your data within the limits permitted by law.
You can request that we stop using your data for specific purposes.
You may request a copy of your personal data.
You can opt out of marketing communications or specific uses of your data.
To exercise these rights, support@bi999.betPlease email us. We will respond within 30 business days.
How long bi999 retains your data depends on the type of information and the purpose for which it was collected:
| Data Type | Retention Period |
|---|---|
| Account details (name, email, etc.) | For the duration of active account + 5 years |
| Transaction Records | Minimum 7 years (as required by law) |
| KYC Documents | 5 years after account closure |
| Gaming History | 3 Years |
| Support Conversations | 2 years |
| Cookies Data | Session or up to 1 year |
Once the retention period expires, data is securely deleted or anonymized.
Bi999 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
Age is verified at registration, and any account suspected of belonging to a minor is suspended immediately. If we become aware that a minor's data has been collected, it will be deleted without delay.
If parents suspect their child is using bi999, please support@bi999.betto get in touch.
For any questions or requests regarding our Privacy Policy, please contact our data protection team:
We take every privacy-related request seriously and aim to resolve it promptly.
Why bi999 Is Trusted
Every piece of your data on bi999 is protected with industry-standard technology — we do not just make promises, we put them into practice every day.
Every transaction and piece of personal information is protected with bank-grade encryption — completely inaccessible to hackers or third parties.
Bi999 never sells your data. No advertiser or data broker ever receives your information — that is our commitment.
Identity verification data is used solely for security purposes. KYC documents are stored on encrypted servers and accessible only to authorized personnel.
All mobile banking transactions — including bKash, Nagad, and Rocket — are processed through fully encrypted channels. Your financial information is never shared with any third party.
We only collect what is necessary to provide our services. No unnecessary data is requested or stored.
Bi999's systems are regularly audited by independent security experts. Any vulnerabilities identified are addressed promptly.